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Apple return policy: how many days you have
Apple's window is short: 14 calendar days from the day you receive the item, in store or online, with the original packaging.
| What | Window |
|---|---|
| Most items | 14 days from receipt. |
| Opened software, gift cards, custom-engraved items | Not returnable. |
| Carrier phones | The carrier's own terms may apply as well. |
Compiled from the store's published policy and recent summaries; the official page could not be read by machine, checked 2026-10-27. Policies change; the store's page is the final word: Apple returns.
Tip
Apple can look up a purchase from the Apple ID or the card used, so no printed receipt is needed.
Holiday returns 2026
2026 window not published yet. Last year: Nov 12 to Dec 25, 2025 purchases returnable through Jan 8, 2026 (carrier-financed iPhones excluded). Apple holiday return policy →
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