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Best Buy return policy: how many days you have
Best Buy's window is short: 15 days on most products and 14 days on activatable devices, counted from the day you receive the item. My Best Buy Plus and Total members get 60 days.
| What | Window |
|---|---|
| Most products | 15 days from receipt. |
| Activatable devices | 14 days (Verizon activatable devices 30 days). $45 restocking fee except prepaid phones. |
| My Best Buy Plus and Total | 60 days on most products; activatable devices stay at 14 days. Marketplace products are excluded. |
| 15% restocking fee | Drones, digital cameras and lenses, camcorders and action cameras, golf launch monitors, premium scooters, mobility scooters, electric wheelchairs, projectors and screens, premium cold tubs and saunas, and special orders. No fee if unopened, or in AL, CO, HI, IA, MS, OH, OK and SC. |
Read from the store's official policy page, checked 2026-10-27. Policies change; the store's page is the final word: Best Buy returns.
Tip
The return period begins the day you receive the product, so an online order shipped a week later gives you a week more than the receipt date suggests.
Holiday returns 2026
2026 window not published yet. Last year: Oct 31 to Dec 31, 2025 purchases returnable through Jan 15, 2026 (My Best Buy Plus and Total members through Jan 31, 2026); activatable devices with carrier contracts and AppleCare+ excluded. Best Buy holiday return policy →
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