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Macy's return policy: how many days you have
Macy's accepts most returns within 30 days of purchase in saleable condition. Some departments have shorter windows, and final-sale items cannot be returned.
| What | Window |
|---|---|
| Most items | 30 days, new and unworn with tags. |
| Exceptions | Mattresses, furniture and area rugs have their own rules; final-sale items are not returnable. |
| No receipt | Store credit at the lowest selling price in the past 180 days. |
Compiled from the store's published policy and recent summaries; the official page could not be read by machine, checked 2026-10-27. Policies change; the store's page is the final word: Macy's returns.
Tip
Macy's can find the purchase by card or Star Rewards account.
Holiday returns 2026
Bought Oct 5, 2026 to Dec 31, 2026: return by Jan 31, 2027. Macy's holiday return policy →
How Known counts itWhen you photograph a Macy's receipt, Known sets a return deadline on each line: 30 days. The dashboard shows the dollars still returnable and the date each window closes.
Never miss a return window again
Snap the receipt once. Known reads every item, counts the days for this store, and reminds you before the window closes. No account, nothing to type, free for 300 items.
Open Known, it is freeOther stores
CostcoNo deadline on most items; 90 days on electronics and major appliances.Sam's ClubNo deadline on most items; 90 days on electronics and major appliances.The Home Depot90 days.Lowe's90 days.Walmart90 days.Target90 days.Best Buy15 days.Menards90 days.Meijer90 days.Kroger30 days.ALDI60 days.Trader Joe'sNo deadline.Walgreens30 days.CVS60 days.Amazon30 days.Kohl's180 days; premium electronics 30 days.REI365 days; outdoor electronics 90 days.IKEA365 days new and unopened; 180 days opened.Wayfair30 days.Apple14 days.DICK'S Sporting Goods90 days.Dollar General30 days.Dollar TreeExchange only, no refunds.PublixNo deadline (satisfaction guarantee).NordstromNo fixed deadline (case by case).Staples30 days; technology 14 days.Micro Center30 days; some products 15 days.Whole Foods MarketNo deadline (satisfaction guarantee).T.J. Maxx, Marshalls and HomeGoods30 days in store; 40 days for online orders.Ulta Beauty60 days.Sephora30 days.Petco30 days.PetSmart60 days.