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Sephora return policy: how many days you have

Sephora accepts new or gently used products within 30 days for a refund to the original payment; from 31 to 60 days you get store credit.

WhatWindow
Days 1 to 30Refund to the original form of payment, new or gently used.
Days 31 to 60Store credit.
No receiptStore credit at the current price with ID.

Compiled from the store's published policy and recent summaries; the official page could not be read by machine, checked 2026-10-27. Policies change; the store's page is the final word: Sephora returns.

Tip

Beauty Insider accounts keep the purchase history for lookups.

Holiday returns 2026

2026 window not published yet. Last year: Oct 31 to Dec 30, 2025 purchases returnable or exchangeable on or before Jan 30, 2026. Sephora holiday return policy →

How Known counts itWhen you photograph a Sephora receipt, Known sets a return deadline on each line: 30 days. The dashboard shows the dollars still returnable and the date each window closes.

Never miss a return window again

Snap the receipt once. Known reads every item, counts the days for this store, and reminds you before the window closes. No account, nothing to type, free for 300 items.

Open Known, it is free

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