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IKEA return policy: how many days you have

IKEA accepts unopened products within 365 days and opened products within 180 days, with proof of purchase. Some items are excluded.

WhatWindow
New and unopened365 days.
Opened180 days, as long as the product is unused and resellable.
Not returnableCustom countertops, cut fabric, plants, as-is items and gift cards.
MattressesLove it or exchange it once within 90 days.

Compiled from the store's published policy and recent summaries; the official page could not be read by machine, checked 2026-10-27. Policies change; the store's page is the final word: IKEA returns.

Tip

Keep the order confirmation email for online orders; it works as the receipt.

Holiday returns 2026

365 days for new and unopened products with proof of purchase, which already exceeds any holiday extension. IKEA holiday return policy →

How Known counts itWhen you photograph a IKEA receipt, Known sets a return deadline on each line: 365 days new and unopened; 180 days opened. The dashboard shows the dollars still returnable and the date each window closes.

Never miss a return window again

Snap the receipt once. Known reads every item, counts the days for this store, and reminds you before the window closes. No account, nothing to type, free for 300 items.

Open Known, it is free

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