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Lowe's return policy: how many days you have
Lowe's accepts most new, unused items within 90 days. Lowe's card holders get a longer window, and TVs, electronics, outdoor power equipment and major appliances follow shorter rules.
| What | Window |
|---|---|
| Most items | 90 days from purchase, new and unused, with receipt. |
| Lowe's credit and business accounts | Extended to 365 days on most items for Lowe's Advantage Card, Commercial Account, Business Advantage and Business Rewards holders, per Lowe's published terms; confirm on the official page. |
| 30 days | TVs and electronics, outdoor power equipment, water heaters, air conditioners, and liquid paint. |
| Major appliances | Report damage or defects within 48 hours of delivery. |
| Holiday purchases | Items bought in the holiday season typically get an extended return date in January; check the receipt. |
| Not returnable | Special-order and custom items, gift cards. |
Compiled from the store's published policy and recent summaries; the official page could not be read by machine, checked 2026-10-27. Policies change; the store's page is the final word: Lowe's returns.
Tip
Lowe's can look up purchases made with a credit card or a MyLowe's account if the receipt is gone.
Holiday returns 2026
Lowe's has not published holiday extensions in past years; the 90-day window applies year round and seasonal items are not accepted after the holiday. Lowe's holiday return policy →
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